Privacy Policy

We collect information that helps us operate a media, content, and creator network business. We try to keep collection relevant and proportionate to the interaction you have with us.

• Contact and identity details, such as name, company, job title, email address, phone number, social profile, billing details, and business address.
• Campaign, creator, and partner information, such as briefs, audience requirements, content preferences, portfolio links, public channel metrics, deliverables, approvals, and communications.
• Applicant information, such as CVs, work history, education, links to work samples, interview notes, references, and any information you choose to provide during recruitment.
• Website and device information, such as IP address, browser, device type, pages viewed, referring pages, approximate location, cookie identifiers, and analytics events.
• Messages and support information, including emails, form submissions, meeting notes, call details, and feedback.

We receive information directly from you, from the company or organization you represent, from creators or agencies you work with, from public social media and business profiles, and from service providers that support our website, recruitment, analytics, communications, accounting, or campaign operations.

Where we receive information about you from a client, agency, employer, or partner, they are responsible for having the right to share it with us.

We use personal information for clear business purposes and with a lawful basis where applicable, including contract performance, consent, legal obligation, and legitimate interests that are not overridden by your rights.

• To respond to enquiries, prepare proposals, manage accounts, and provide requested services.
• To plan, run, measure, and report on content, creator, advertising, media, and distribution campaigns.
• To review creator, vendor, partner, and applicant suitability and manage onboarding or recruitment.
• To send business communications, service updates, event invitations, and marketing where permitted by law or with your consent when required.
• To improve our website, services, content strategy, security, fraud prevention, and internal operations.
• To comply with tax, accounting, corporate, employment, dispute-resolution, and other legal obligations.

We may use cookies, local storage, analytics tools, and similar technologies to keep the website working, understand traffic, measure campaign performance, and improve visitor experience. We do not use these tools to collect sensitive personal information through this website.

You can usually control cookies through your browser settings. Where local law or platform rules require consent for non-essential cookies or advertising technologies, we will request consent before using them. If a future advertising use qualifies as a sale or sharing of personal information under certain laws, we will provide the required opt-out method.

We do not sell personal information. We share information only when it is needed to operate our business, deliver services, follow your instructions, comply with law, or protect rights.

• With service providers that host our website, process analytics, manage email, support recruitment, provide cloud storage, handle accounting, or support business operations.
• With clients, agencies, creators, production vendors, and distribution partners when needed to run or evaluate a campaign, proposal, collaboration, or contract.
• With professional advisers, insurers, auditors, banks, tax authorities, courts, regulators, law enforcement, or other parties when required or permitted by law.
• With a buyer, investor, lender, or successor if we are involved in a merger, financing, restructuring, acquisition, or sale of business assets.
• With your consent or at your direction.

WOM Network is based in Vietnam and may work with clients, partners, creators, and service providers in other countries. This means personal information may be transferred to, stored in, or accessed from Vietnam and other jurisdictions that may not provide the same level of data protection as your home country.

For personal information from the European Economic Area, the United Kingdom, or Switzerland, we use appropriate safeguards where required, such as standard contractual clauses, vendor due diligence, and technical and organizational controls.

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required or allowed by law.

As a general guide, enquiry records are usually kept for up to 24 months, recruitment records for up to 24 months unless you consent to a longer talent-pool period, and contract, tax, accounting, and dispute-related records for the period required by applicable law. We may keep aggregated or de-identified information for analytics and reporting.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also be able to withdraw consent, opt out of marketing, object to certain analytics or advertising uses, and lodge a complaint with your local data protection authority.

For EEA, UK, and Swiss users, these rights include GDPR-style rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and complaint to a supervisory authority. For California and certain other U.S. state residents, these may include rights to know, access, correct, delete, opt out of sale or sharing, limit certain sensitive data uses, and not receive discriminatory treatment for exercising rights.

Residents of Canada, Australia, Brazil, Singapore, Vietnam, and other jurisdictions may have similar local privacy rights. We will handle requests according to the law that applies to you and to us, and we will not discriminate against you for exercising a valid privacy right.

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure. These measures are designed for the nature of the information and the risks involved.

No website, email, cloud system, or internet transmission is completely secure. Please avoid sending highly sensitive information unless it is necessary for the interaction and an appropriate secure channel has been agreed.

Our website and business services are not directed to children. We do not knowingly collect personal information from children under 16 without appropriate consent. If a campaign, production, or talent relationship involves minors, we require the necessary parent, guardian, agency, or legal approvals before processing related information.

We may update this Privacy Policy as our business, website, laws, or practices change. The effective date at the top shows when this version applies.

To ask a privacy question or exercise a privacy right, contact WOM Network Company Limited at contact@womnetwork.com or by mail at 16A Thái Thuận, Phường Bình Trưng, Thành phố Hồ Chí Minh, Việt Nam.